Wednesday, October 10, 2018

Outlook Disconnected and Trying to connect issue and how to fix


    How to Resolve “Disconnected” Issue on Microsoft Outlook 
    In some cases, this issue started happening when the organization enabled two-factor authorization and some time when they changed the way account is being validated against autodiscover. 
    Following steps can be used to fix this issue:
    1. Go to Account setting and click on Datafiles tabFirst
    2. Go to data files and click open file location. This will take you to location where .ost and .pst file exists
    3. Exit the outlook application and take the back up (i.e. Copy them) from the previously opened files from the folder to another new folder
    4. Open the Outlook again and go to Account settings
    5. select the account which is causing the problem and remove it
    6. second
    7. Once account is removed, then exit the outlook
    8. Start again the add same account againthird
    9. supply to your email addressfourth
    10. Supply the password and click continuefifth
    11. Once done then your account will be asked for two-factor authentication if enabled
    12. Provide the same. It will take 5-10 minutes
    13. Once done. That's All

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